1. Introduction

Welcome to the Samsung Experience Store in Trinidad and Tobago. These Terms and Conditions (“Terms”) govern your use of our store, including any purchases, interactions, and services offered through our retail location. By entering our store or making a purchase, you agree to these Terms.

2. Store Access

• The Samsung Experience Store is open to all customers, subject to the store’s operating hours and availability of products or services.
• We reserve the right to refuse access or service to anyone in compliance with applicable laws or store policies.

3. Products and Services

• All products and services provided in the Samsung Experience Store are subject to availability.
• Samsung reserves the right to modify, discontinue, or limit the availability of any product or service at any time without notice.
• Prices of products are subject to change without prior notice, and any such changes will be reflected at the time of purchase.

4. Purchases

• When purchasing items at the store, you agree to provide accurate information, including payment details, and ensure that all transactions are legitimate.
• Sales and purchases are final, and any returns, exchanges, or refunds are subject to Samsung’s Return and Refund Policy, which can be provided upon request or found on our website.
• All prices are in Trinidad and Tobago Dollars (TTD) unless otherwise indicated.

5. Payment Methods

• We accept various payment methods including credit/debit cards, cash, and other payment options available in-store.
• Payment details must be accurate and valid at the time of purchase. Any discrepancies may delay or cancel the transaction.

6. Product Warranty and Repairs

• Samsung products sold through the store come with manufacturer warranties. Warranty terms and conditions can vary by product and will be detailed in the warranty documentation provided with your purchase.
• For repairs or warranty-related concerns, please refer to Samsung’s official warranty guidelines.

7. Customer Conduct

• Customers are expected to behave respectfully while on the premises. Any form of harassment, misconduct, or violation of local laws is strictly prohibited.
• Samsung reserves the right to remove any individual from the premises or refuse service if their conduct is deemed inappropriate or disruptive.

8. Intellectual Property

• All content in the Samsung Experience Store, including logos, images, trademarks, and product displays, are the intellectual property of Samsung or its licensors and are protected by intellectual property laws.
• Customers may not copy, modify, or distribute any of this content without prior written consent from Samsung.

9. Privacy and Data Protection

• By using the Samsung Experience Store, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. We are committed to safeguarding your privacy in accordance with Trinidad and Tobago’s data protection laws.

10. Limitation of Liability

• Samsung is not liable for any damages, loss, or injury arising from the use or inability to use the products or services provided in the store.
• We do not accept responsibility for any indirect, incidental, or consequential damages, including those resulting from errors, defects, or interruptions of service.

11. Force Majeure

• Samsung is not liable for any failure or delay in fulfilling its obligations under these Terms due to events beyond its reasonable control, including but not limited to natural disasters, strikes, pandemics, or acts of government.

12. Modifications

• We reserve the right to update or modify these Terms at any time. Any changes will be effective once they are posted in the store or on our official website. It is your responsibility to review the Terms periodically.

13. Governing Law

• These Terms are governed by and construed in accordance with the laws of Trinidad and Tobago. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Trinidad and Tobago.

14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Samsung Experience Store
• Ground Floor At Falls At Westmall- 1868-777-6060
  Ground Floor At Eastgates Trincity – 1868-777-9090
• [email protected]